FAQs

We have a team of professionals ready to guide you in the process of choosing the right wheels and tires. Simply use the chat feature at the bottom of the page, use the contact form or simply email info@powerhousewheels.com and a member of our staff will be able to assist even checking additional inventory not listed.
Online Safety is a priority for us therefore we accept Visa, MasterCard, and American Express credit and debit cards for your convenience via our Square payments processing. We also offer 90 day same-as-cash financing with 12 month options available.
Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production within the next business day after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.
Most wheels come with 1 year warranty on the finish, and lifetime structural warranty against any manufacturers defects. Tire warranties depend on the manufacturer and model of the tire. Please see the manufacturers website for complete warranty information.

As long as the wheels or tires have not been used or mounted, you have 14 Days to return your product for a refund or exchange. There is a 25% restocking fee on most brands. Please use the contact form to get in touch with us.

The wheels MUST be in BRAND NEW RESELLABLE CONDITION and MUST be in ORIGINAL MANUFACTURERS PACKAGING.

You will responsible for the return shipping, and the initial shipping charges incurred are non refundable.

Custom built and Machined wheels are non returnable and cannot be exchanged.

All claims on damaged wheels whether in shipping, or manufacturer defect must be made within 10 days of receipt of goods.

Please use the contact form to get in touch with us stating in detail the issue and make sure to include your order number received in your email.  Please include any pictures or videos to help identify the issue.

Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Most Items ship out of Florida so delivery can be expected within 10 business days.

In order to keep a record of conversations with our customers and ensure there is no miscommunication, we prefer to handle all conversations either via email or text.