General FAQs
We have a team of professionals ready to guide you in the process of choosing the right wheels and tires.
You can Call, Text, Email or Chat with us M-F 9:30-5:30 eastern time.
Online Safety is a priority for us therefore we accept Visa, MasterCard, and American Express credit and debit cards for your convenience via Authorize.net payments processing.
We also offer 90 day same-as-cash financing with 12 month options available such as Affirm, SNAP and Acima.
For Apple Pay or Google Pay payments, please use the Paypal option at checkout.
All wheels we sell are backed by a manufacturer warranty which you can find directly on their website.
In essence, most wheels come with 1 year warranty on the finish, and lifetime structural warranty against any manufacturers defects.
Tire warranties depend on the manufacturer and model of the tire. Please see the manufacturers website for complete warranty information.
Please see our Terms and Returns Page
In order to keep a record of conversations with our customers and ensure there is no miscommunication, we prefer to handle all conversations either via email or text.
Order FAQs
Delivery times will depend on your location. Most items ship within TWO business days after being reviewed by our team.
Custom machining & Wheels and Tire Packages will take longer and don’t have a ‘standard’ processing time. We will be happy to provide an eta.
Items ship form the closest warehouse to you but can take up to 10 business days to arrive.
Yes, you can!
After placing your order you will receive an order confirmation via email.
Most orders ship within 2 BUSINESS days from purchase.
When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.
Custom machined or Wheels and tire packages will take longer. Each of these customer orders is unique so there is no standard time frame.
While we try to ship everything as fast as possible, there may be things out of our control that can delay the order. We appreciate your understanding in the event this happens.
All claims on damaged wheels whether in shipping, or manufacturer defects must be made within 10 DAYS of receipt of goods.
Please use the contact form to get in touch with us stating in detail the issue and make sure to include your order number received in your email.
Please include any pictures or videos to help identify the issue.
We appreciate your patience & understanding as we assist you in rectifying any issue with your purchase.
