FAQs
As long as the wheels or tires have not been used or mounted, you have 30 Days to return your product for a refund or exchange. There is a 25% restocking fee on most brands. Please use the contact form to get in touch with us.
The wheels MUST be in BRAND NEW RESELLABLE CONDITION and MUST be in ORIGINAL MANUFACTURERS PACKAGING.
You will responsible for the return shipping, and the initial shipping charges incurred are non refundable.
Custom built and Machined wheels are non returnable and cannot be exchanged.
All claims on damaged wheels whether in shipping, or manufacturer defect must be made within 10 days of receipt of goods.
Please use the contact form to get in touch with us stating in detail the issue and make sure to include your order number received in your email. Please include any pictures or videos to help identify the issue.
In order to keep a record of conversations with our customers and ensure there is no miscommunication, we prefer to handle all conversations either via email or text.